We at HEURO are totally committed to protecting your privacy. We comply with the principles of the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003.

We collect information about you in order to process your order for Membership and/or events and to tailor your visit to our website to be as relevant to you as possible. That information will only be shared with other parties that are involved in the fulfilment of your order. We do not send random marketing emails to personal email addresses (spam). We will not email you in the future unless you have given us your consent.

We will give you the chance to unsubscribe any marketing email from us in the future.


Joan-Anton Carbonell
HEURO Treasurer
Kingston University
European and Study Abroad Office
River House (Swan Wing)
53-57 High Street
Kingston upon Thames,

Email via our contact page


The type of information we will collect about you when you place an order for Membership and/or events on our web site includes:

Your Name
Phone Number
Email Address
Erasmus Code
Institution Name

Other information necessary for processing your order

This data will be held in accordance with our internal security policy and the law. If we propose to send your data outside the European Economic Area (EEA) we will seek your consent first. simply verifies you as a Member of HEURO. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by visiting your account or emailing us.

We will not transfer or sell your information. We may use technology to track the use/behaviour of visitors to If you have any questions/comments about privacy, you should email us at

We use the information that you provide for the following purposes:

To Aid in strategic development

For Audit usage of the site


We process personal information collected via HEURO for the purpose of:

Providing the best possible service processing any orders you may have made

Providing you with information about products and services we offer

When you place an order we need to know your name, email address, Erasmus Code, Institution name, payment information, depending on the payment method that you choose to use. This allows us to process and fulfil your order and to notify you of the status of your request. We may also ask for your telephone number which enables us to contact you urgently if there is a problem with your order.


By submitting information to HEURO you consent to the collection and use of this information by HEURO and its Service Provider (if any) in the fulfilment of your order.

HEURO may make changes to this Privacy Policy from time to time for any reason. We will publish those changes on our website on this page.


We have designed our site to protect the information we collect online from unauthorised access. We safeguard your private information by implementing the appropriate physical, electronic and managerial procedure necessary to protect your privacy. To further protect your security, we also take the reasonable steps to verify your identity before granting access to your personal profile or making data changes. We are committed to protecting your privacy and have security measures in place to prevent unauthorised access to and disclosure of your personal information.


HEURO does not sell, trade or rent your personal information to others. To better tailor our services to our members’ needs, we use non-identifying and aggregate information to help us make decisions on how to improve HEURO. We do not use or share the personally identifiable information submitted to us by any other means without providing our customers the choice to opt-out or otherwise bar such unrelated uses.


HEURO use tracking technologies such as cookies to recognise your browser each time it visits, and to track which pages you visit whilst on our site. We use this information to optimise our site and create a better, richer online experience for our customers.

Cookies are alphanumeric identifiers that a website transfers to a computer’s hard drive to enable our systems to recognise your browser.

Most web browsers are set to accept tracking technologies such as cookies. The Help menu in most common browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. If you block or otherwise reject our cookies, you will not be able to place orders, or use any features that require you to Sign in.


• Google Analytics is a system used by many website to record information about who visits a website. Google set five different cookies with expiry dates ranging from 1 day to 2 years. These cookies are used mainly to differentiate between first time visitors to a website and repeat visitors. They do not contain any personally identifiable information.


The above privacy statement may not be applicable in all countries of HEURO visitors or registered Members, as security policies may vary according to the individual Internet laws in each host country.


We will not pass your information to any third parties. You can also email us to stop receiving any information about us and our services. If you have any queries about our Privacy Statement you should contact us by e-mail